1. Introduction

This Privacy Policy outlines how Persuite Plus (“we,” “our,” or “us”) collects, uses, stores, and protects your information when you use our CRM software and related services. By accessing or using Persuite Plus, you agree to the terms described in this policy.

2. Information We Collect

We collect the following types of information to provide and improve our CRM services:

a. Personal Information

• Full name, email address, and phone number
• Company name and billing details
• Login credentials and authentication data

b. Business & Customer Data

• Customer names, contact details, and communications
• Leads, quotations, and campaign data
• Reports, documents, and attachments uploaded by users

c. Technical Information

• IP address, browser type, and device information
• Usage analytics, access times, and activity logs

3. How We Use Your Information

• To provide and maintain the CRM platform
• To personalize user experiences and improve product functionality
• To communicate updates, alerts, and service notifications
• To ensure security and prevent unauthorized access
• To process payments and manage subscriptions

4. Data Sharing and Disclosure

We do not sell or rent your information. Data may be shared only with:

• Trusted third-party service providers (e.g., hosting, payment gateways)
• Legal authorities when required by law
• In case of mergers or acquisitions, where user data is part of the transferred assets

5. Data Storage and Security

Persuite Plus uses secure cloud servers and encryption technologies to protect user data. Access to personal information is restricted to authorized personnel only.

• SSL encryption for data transmission
• Regular system updates and vulnerability assessments
• Data backup and disaster recovery mechanisms

6. Data Retention

We retain user and customer data as long as necessary to fulfill our service obligations or comply with legal requirements. Users can request data deletion by contacting support.

7. Your Rights

You have the right to:

• Access and review your stored information
• Request corrections or updates to inaccurate data
• Request deletion of personal information
• Withdraw consent for specific processing activities

8. Cookies and Tracking

We use cookies to enhance user experience, store preferences, and analyze usage patterns. You may disable cookies in your browser settings, but some CRM functions may be limited.

9. Third-Party Services

Persuite Plus may integrate with external tools such as payment gateways, email services, or analytics providers. These services are governed by their own privacy policies, and we recommend reviewing them separately.

10. Children’s Privacy

Our CRM platform is intended for business users only and not directed toward children under 16 years of age. We do not knowingly collect data from minors.

11. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be reflected on this page with a revised “Last Updated” date. Continued use of our platform signifies acceptance of any modifications.

12. Contact Us

For any questions, concerns, or requests related to this Privacy Policy, please contact:
Persuite Plus Support Team
📧 Email: contact@perfectlimited.com
🌐 Website: persuiteplus.com